PARTNERSHIPS
COLLABORATIVE PARTNERSHIP
Nelson Jewellery firmly believes that our achievements rely on the success of our suppliers and customers. By providing consistent and superb fine jewellery backed by a customer-centric culture, we foster a strong and promising partnership for multilateral advancement in the industry.
GLOBAL PRESENCE
We have point of contacts and after sales services in United States, China, Australia, United Kingdom, and Greater Asia region. By coordinating with our Hong Kong headquarter, we are dynamic and responsive to the needs of customers worldwide.
ETHICAL SOURCING AND CORPORATE RESPONSIBILITY
Diamonds used at Nelson strictly adheres to the Kimberly Process, ensuring diamonds used are conflict-free. For precious metal, we only source from certified refiners that adhere to conflict-free standards such as LBMA Responsible Gold Guidance.
We are proud to announce that we have passed the audit check on amfori Business Social Compliance Initiative (BSCI) and we are a certified member of The Responsible Jewellery Council (RJC). amfori is the leading global business association for open and sustainable trade. Whereas RJC is the world's leading ethical and socially responsible standard for jewellery and watch industry.
By taking part in a socially responsible supply chain, we believe a responsible business always the best business.
RELIABLE MANUFACTURING STANDARDS
Our operations follow strict International Standards such as the ISO 9001:2000 certification. Following the emergence of synthetics, we have purchased and employed over a dozen synthetic detection machineries to ensure our customers can be at ease that their products are purely natural. In particular, we have added DeBeers IIDGR's Automated Melee Screening (AMS2) and SYNTHdetect in our purchasing and quality screening process to provide extra assurance.
We understand business is about co-creation of values. That is why our teams work closely with the different stakeholders of the total supply chain to ensure our products and services enable our customers to achieve their goals.
CUSTOMER FIRST SERVICE
As one of the only few remaining manufacturers to have robust production capabilities in Hong Kong, we can attend to our customers’ peculiar needs and product repairs effectively. We are committed to partner with the most discerning customers globally who demand and deserve the highest level of service quality.